International Student's Guide

Welcome to our Student Guide! Here, you will find valuable information, tips, and tools to help make your academic journey here at University of Ghana a stress-free one.

  • REGULAR STUDENTS

    MATRICULATION

    All students who have enrolled in the University of Ghana for the first time are expected to matriculate – postgraduate, undergraduate, diploma, etc. Students are to log into the Students/Staff Services (STS) Portal during the university given duration, to sign the Matriculation Register. Follow the steps below to register: 

    1. Log on to https://sts.ug.edu.gh/services/  

    2. Enter your student ID & PIN and login 

    3. Scroll down and click on MATRICULATION REGISTRATION 

    4. Scroll down again and click on Save. You should see "Success" Matriculation Registration Successful 

    Please note that this exercise is mandatory for all Freshmen. 


    ACTIVATING YOUR UG MAIL  

    1. To activate your mail, follow the steps below:
    2.  
    3. 1. Kindly log on to https://portal.office.com/  (UG student Emails are linked with Microsoft) 

      2. Enter the e-mail address stated on your admission letter.  

      3. A new interface would be displayed requiring your password. Your temporary password to log on to the UG e-mail is 

      Password : Ug?IDno. Example : Ug?10735941 

      4. Follow the onscreen instructions to complete your UG email activation. 

      If stage two (2) or three (3) doesn't work for you, kindly send an email to nspipict@ug.edu.gh stating your problem.


    STEPS FOR ACADEMIC AND COURSE REGISTRATION  

    For College of Humanities & College of Education Students Only

    1. 1. Visit the STS Portal via https://sts.ug.edu.gh  

      2. Sign in with your student ID Number and PIN as stated in your admission letter. 

      3. Look for and click on “HERC/UGRC Registration” (Your regular courses are preregistered). 

      4. Select one (1) course from the HERC and one (1) from UGRC (Please note that courses in modern languages are paired). 

      5. Save the courses that you have selected and log out. 


    For College of Basic and Applied Sciences & College of Health Sciences Students Only

    1. 1. Access the MIS Web using: https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login  

      2. Type in your Student ID Number and 5-digit PIN and login. 

      3. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      4. Click on “Submit Registration”. 

      5. Then click on the “blue letters” under “Qualification Code” and select “Register for This Qualification”  

       6. Then click on “Save and Continue” to see the list of courses that are relevant to your level (NB: Click once and wait for the courses to load). To register for courses from the list, click on the small box close to the course code and title to select the courses you are required to register for this semester. 

       7. Click on “Save and Continue” to view the courses you selected. You can click on “Restart Process” if you need to make some corrections. 

       8. Then click on “Continue” to view the Registration Cost (Academic Facility User Fee). 

       9. Click on “Accept Registration” to complete registration. 

       10. Click on “Printer Friendly Format” and get your proof of registration. 

       11. Click on LOG-OUT to EXIT. 


    2. Steps for Adding Courses After Registration

    3. 1. "Login in” to enter the registration system. 

      2. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      3. Click on “Add Subject to a Registration”  

      4. Click on “Qualification” to see the list of courses. To register for additional courses from the list, click on the small box close to the course code and title to select the courses you are required to register for this semester. 

      5. Click on “Save and Continue” to view the courses you have selected. You can click on “Restart Process” if you need to make some corrections. 

      6. Then click on “Continue”. 

      7. Click on “Accept Registration” to complete registration. 

      8. Click on “Printer Friendly Format” and print proof of registration. 

      9. Click on LOG-OUT to EXIT.


    4. Steps for Deleting Courses After Registration

    5. 1. "Login in” to enter the registration system. 

      2. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      3. Click on “Subject Cancellation” to see the list of courses registered. To cancel courses from the list, click on the small box close to the course code and title and select the reason for cancelling from the drop-down list next to the course. 

      4. Click on “Save Subject Cancellation”. 

      5. Click on “Student Enquiry” under the student iEnabler to view the updated proof of registration. 

      6. Click on “Printer Friendly Format” and print proof of registration  

      7. Click on LOG-OUT to EXIT. 


    6. Re-adding Cancelled Courses During Registration Period

    7. Before the published course registration deadline, students can independently re-add any courses they have previously cancelled. This feature eliminates the need to seek assistance from the College Academic Affairs Office for this specific action 

      1. Log in to the MIS Web: Access the MIS Web using your student ID and PIN. 

      2. Navigate to Registration: Once logged in, click on ‘Registration’ from the left side menu. 

      3. Select ‘Register Your Programme’: Choose the ‘Register Your Programme’ option from the available choices. 

      4. Log in Again: For security purposes, you will be prompted to log in again with your student ID and PIN. 

      5. Continue Registration: After logging in again, scroll down and click on ‘Continue’ to proceed. 

      6. Choose the Course to Re-Add: From the list of registered courses/subjects (Courses Assigned), locate the course that needs to be re-added. 

      7. Reverse Cancellation: Click on the course/subject to reverse the cancellation. 

      8. Select Reason to Cancel: Choose the first blank item from the ‘Reason to Cancel’ drop-down menu. 

      9. Save and Log Out: Once the selection has been made, click on ‘Save’ and then log out of the system.

    8.  

    STEPS TO OBTAIN PROVISIONAL ID

    1. Students should note that an ID card is mandatory for identification for all examinations and should be presented without any inscription at the examination hall. How to get your provision ID card: 

      Step 1: Visit  https://sts.ug.edu.gh/services/  

      Step 2: Login with your Student ID and Pin 

      Step 3: Click on the text that says "DOWNLOAD YOUR TEMPORAL STUDENT ID CARD" 

      Step 4: Download the unexpired provisional ID card and print it for your exams 

      NB: Review the expiry date on the card before downloading. 


    UPLOADING A PROFILE PICTURE

    1. 1. Visit https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login?numtype=S. Tap on Student Admin from the menu and click on Upload ID picture among the options. 

      2. A follow-up page will appear, so you enter your student pin and ID again.  

      3. A page containing your details will be displayed. On the far right, is an option to upload your profile picture. Endeavor to upload a non-comical picture of yourself and keep it within the required resolution of about 260pixels to 500pixels or of about 4.00kb to 200kb in file size.  

      4. Remember to save your upload at the bottom of the page. 

      5. Logout from iEnabler and log into sts.ug.edu.gh. Select the DOWNLOAD YOUR TEMPORAL ID option. 

      6. Save the document to phone files or send straight to an email/WhatsApp to print out.


    COURSE EVALUATION

    1. Kindly note that all students are expected to evaluate all the courses they registered for and the lecturers who taught them during the semester. 

       1. Log in to sts.ug.edu.gh/services  

      2. Scroll down, find, and click on "Course/Lecturer Evaluation". 

      3. Evaluate and check in for each course. 


    ACADEMIC AFFAIRS EXAMINATIONS TIMETABLE PORTAL

    1. In conjunction with the Final Examinations Timetable, students are expected to follow an online timetable portal that identifies the exact exam venue for the courses registered. This is mostly released/updated 72 hours before the paper's start https://sts.ug.edu.gh/timetable/  


    REGISTRATION ISSUES AFTER PAYMENT

    1. If, after paying your fees, you are still unable to register for your courses, please follow these steps: 

      Note: After paying your fees via international wire transfer, please allow up to 2 weeks for the payment to be processed and reflected in your account. Alternatively, if the payment is made through a domestic or online transfer, it should take no more than 3 working days to reflect. 

    2.  

      1. Log in to the MIS Web portal 

      2. Scroll down and verify if your fees have been reflected. You will either see a message indicating "You have a credit of..." (confirming payment reflection) or "You owe the institution..." (indicating non-reflection of payment). 

      3. If your payment has not reflected and you are already on campus, please obtain your payment advice and proceed to the Ecobank on campus. After receiving a receipt from the bank, visit the Student Accounts Office with the receipt, and you will be assisted with course registration. 

      4. If you have not yet reported to campus, please email your payment advice to acctip@ug.edu.gh, clearly stating the issue. Please note that this process may take some time. 

  • VISITING STUDENTS

    ACTIVATING YOUR UG MAIL  

    1. To activate your mail, follow the steps below:
    2.  
    3. 1. Kindly log on to https://portal.office.com/  (UG student Emails are linked with Microsoft) 

      2. Enter the e-mail address stated on your admission letter.  

      3. A new interface would be displayed requiring your password. Your temporary password to log on to the UG e-mail is 

    4. Password : Ug?IDno. Example : Ug?10735941 

      4. Follow the onscreen instructions to complete your UG email activation. 

      If stage two (2) or three (3) doesn't work for you, stay calm and send an email to nspipict@ug.edu.gh stating your problem.


    STEPS FOR ACADEMIC AND COURSE REGISTRATION  

    1. 1. Access the MIS Web using: https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login  

      2. Type in your Student ID Number and 5-digit PIN and login. 

      3. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      4. Click on “Submit Registration”. 

      5. Then click on the “blue letters” under “Qualification Code” and select “Register for This Qualification”  

       6. Then click on “Save and Continue” to see the list of courses that are relevant to your level (NB: Click once and wait for the courses to load). To register for courses from the list, click on the small box close to the course code and title to select the courses you are required to register for this semester. 

       7. Click on “Save and Continue” to view the courses you selected. You can click on “Restart Process” if you need to make some corrections. 

       8. Then click on “Continue” to view the Registration Cost (Academic Facility User Fee). 

       9. Click on “Accept Registration” to complete registration. 

       10. Click on “Printer Friendly Format” and get your proof of registration. 

       11. Click on LOG-OUT to EXIT. 

    2. NB: If a wanted course does not show in MIS, kindly contact the IPO Academic Office on WhatsApp (+233 50 706 2282).


    3. Steps for Adding a Course After Registration

    4. 1. "Login in” to enter the registration system. 

      2. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      3. Click on “Add Subject to a Registration”  

      4. Click on “Qualification” to see the list of courses. To register for additional courses from the list, click on the small box close to the course code and title to select the courses you are required to register for this semester. 

      5. Click on “Save and Continue” to view the courses you have selected. You can click on “Restart Process” if you need to make some corrections. 

      6. Then click on “Continue”. 

      7. Click on “Accept Registration” to complete registration. 

      8. Click on “Printer Friendly Format” and print proof of registration. 

      9. Click on LOG-OUT to EXIT.


    5. Steps for Deleting Courses After Registration

    6. 1. "Login in” to enter the registration system. 

      2. Click on “Registration” under the student iEnabler (on the left side of the screen). 

      3. Click on “Subject Cancellation” to see the list of courses registered. To cancel courses from the list, click on the small box close to the course code and title and select the reason for cancelling from the drop-down list next to the course. 

      4. Click on “Save Subject Cancellation”. 

      5. Click on “Student Enquiry” under the student iEnabler to view the updated proof of registration. 

      6. Click on “Printer Friendly Format” and print proof of registration  

      7. Click on LOG-OUT to EXIT. 


    7. Re-adding Cancelled Courses During Registration Period

    8. Before the published course registration deadline, students can independently re-add any courses they have previously cancelled. This feature eliminates the need to seek assistance from the College Academic Affairs Office for this specific action 

      1. Log in to the MIS Web: Access the MIS Web using your student ID and PIN. 

      2. Navigate to Registration: Once logged in, click on ‘Registration’ from the left side menu. 

      3. Select ‘Register Your Programme’: Choose the ‘Register Your Programme’ option from the available choices. 

      4. Log in Again: For security purposes, you will be prompted to log in again with your student ID and PIN. 

      5. Continue Registration: After logging in again, scroll down and click on ‘Continue’ to proceed. 

      6. Choose the Course to Re-Add: From the list of registered courses/subjects (Courses Assigned), locate the course that needs to be re-added. 

      7. Reverse Cancellation: Click on the course/subject to reverse the cancellation. 

      8. Select Reason to Cancel: Choose the first blank item from the ‘Reason to Cancel’ drop-down menu. 

      9. Save and Log Out: Once the selection has been made, click on ‘Save’ and then log out of the system.


    STEPS TO OBTAIN PROVISIONAL ID

    1. Students should note that an ID card is mandatory for identification for all examinations and should be presented without any inscription at the examination hall. How to get your provision ID card: 

      Step 1: Visit  https://sts.ug.edu.gh/services/  

      Step 2: Login with your Student ID and Pin 

      Step 3: Click on the text that says "DOWNLOAD YOUR TEMPORAL STUDENT ID CARD" 

      Step 4: Download the unexpired provisional ID card and print it for your exams 

      NB: Review the expiry date on the card before downloading. 


    UPLOADING A PROFILE PICTURE

    1. 1. Visit https://ienabler.ug.edu.gh/pls/prodi41/w99pkg.mi_login?numtype=S. Tap on Student Admin from the menu and click on Upload ID picture among the options. 

      2. A follow-up page will appear, so you enter your student pin and ID again.  

      3. A page containing your details will be displayed. On the far right, is an option to upload your profile picture. Endeavor to upload a non-comical picture of yourself and keep it within the required resolution of about 260pixels to 500pixels or of about 4.00kb to 200kb in file size.  

      4. Remember to save your upload at the bottom of the page. 

      5. Logout from iEnabler and log into sts.ug.edu.gh. Select the DOWNLOAD YOUR TEMPORAL ID option. 

      6. Save the document to phone files or send straight to an email/WhatsApp to print out.


    COURSE EVALUATION

    1. Kindly note that all students are expected to evaluate all the courses they registered for and the lecturers who taught them during the semester. 

       1. Log in to sts.ug.edu.gh/services  

      2. Scroll down, find, and click on "Course/Lecturer Evaluation". 

      3. Evaluate and check in for each course. 


    ACADEMIC AFFAIRS EXAMINATIONS TIMETABLE PORTAL

    1. In conjunction with the Final Examinations Timetable, students are expected to follow an online timetable portal that identifies the exact exam venue for the courses registered. This is mostly released/updated 72 hours before the paper's start https://sts.ug.edu.gh/timetable/  

      As of now, there will be no schedules since the exams are yet to start.